Frequently Asked Questions
Everything you need to know about our premium scents and services.
What makes Sikka Al-Tayeb perfumes unique?
We specialize in high-quality, authentic agarwood (Oud) and oriental blends. Our products are sourced from sustainable origins and crafted using traditional methods combined with modern luxury standards.
Do you offer international shipping?
Yes, we ship our premium collections worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at checkout.
How should I store my perfumes and oils?
To preserve the quality and longevity of your scents, store them in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
What is your return and exchange policy?
We accept returns on unused and unopened products within 7 days of delivery. Due to the nature of beauty products, we cannot accept returns on items that have been opened or used.
Are your products 100% natural?
We pride ourselves on using pure Oud oils and high-grade natural ingredients. Detailed ingredient lists are available for each product to ensure transparency and quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard), Apple Pay, and local payment options like Mada to ensure a seamless shopping experience.